Replacement Policy

At Pronaari, we strive to provide you with the best quality products. Please read our policy carefully before making a purchase.

Eligibility for Replacement

We offer replacements only under the following conditions:

To process any replacement request, customers must provide a complete, uncut unboxing video from start to end. The video must clearly show:

This video is required as proof for verification and claim purposes.

Note: Requests raised after 24 hours of delivery may not be eligible.

Once we receive your request, our team will review the details
If approved, the replacement product will be delivered within 7 days
Pronaari reserves the right to refuse any request that does not meet the above requirements

For any queries, feel free to contact our support team at support@pronaari.com. We are here to help!

At Pronaari, we strive to provide you with the best quality products. Please read our policy carefully before making a purchase.

We offer replacements only under the following conditions:

To process any replacement request, customers must provide a complete, uncut unboxing video from start to end. The video must clearly show:

This video is required as proof for verification and claim purposes.

Note: Requests raised after 24 hours of delivery may not be eligible.

Once we receive your request, our team will review the details
If approved, the replacement product will be delivered within 7 days
Pronaari reserves the right to refuse any request that does not meet the above requirements

For any queries, feel free to contact our support team at support@pronaari.com. We are here to help!