Terms & Conditions

Order Confirmation

Once placed, orders cannot be modified or cancelled.

Shipping

  • Free shipping on orders above ₹999.
  • Shipping charges apply for orders below ₹999 based on your location.

Delivery Time

Orders are dispatched within 2 to 4 working days. Delivery takes 3–6 working days after dispatch.

Returns

Only accepted for damaged or defective items, with valid unboxing video proof.

Refunds

Issued only after product inspection. Shipping fees are non-refundable.

Product Care

Pronaari is not responsible for damage due to misuse or improper handling.

Disputes

All disputes are subject to jurisdiction of Indian law.

Contact Us

If you have any questions about our Terms & Conditions, please contact us at:

Email: support@pronaari.com
Phone: (+91) 8700185005